Shipping policy

We offer express Australia-wide and internationally. Collect in store for our South Australian customers is located in Seaford.

All orders are processed within 1–2 business days, excluding weekends and public holidays.

You will receive tracking details via email once your order has been shipped.

Please ensure your shipping address is correct at checkout—Cartel Hair Co is not responsible for delays or losses due to incorrect information provided.

Estimated Delivery Times:

• Australia: 1–4 business days (Express) / 3–7 business days (Standard)
• International: 7–14 business days (varies by location)

Once your order has been shipped, Cartel Hair Co is not responsible for courier delays, customs holds, or lost packages.